Action required for KnowBe4 Phish Alert Button
Our support will regularly inform you of important events here.
Important change for KnowBe4 users: Microsoft disables legacy Exchange Online tokens. Re-authenticate the Phish Alert Button via NAA-SSO to avoid failures. Read how to solve this easily or let us help!
Action required for KnowBe4 Phish Alert Button
Microsoft will soon disable 'legacy Exchange Online tokens'. This means KnowBe4's Phish Alert Button (PAB) will no longer work without a modification.
Take action
For the PAB to function correctly, it must be re-authenticated via Nested App Authentication Single Sign-On (NAA-SSO), as described on KnowBe4's website: https://support.knowbe4.com/hc/en-us/articles/38439352278803-Update-To-Nested-App-Authentication-Single-Sign-On-NAA-SSO-For-The-Phish-Alert-Button-PAB
Note: After approving the permissions for NAA-SSO, it may be necessary to change the Phish Alert Button to be downloaded and deployed again.
We will proactively support customers with a Security Awareness contract. Don't have a contract and need help with this adjustment? Then let us know, we will be happy to help you!
Can't create tickets? Ask here to get an account. If our Engineer needs to remotely control your PC, he or she will ask you to run this software .
