B&R Bouwgroep finds the reliable ICT partner they were looking for in VanRoey

Outdated core networking infrastructure

B&R Construction Group had some specific challenges in terms of networking. The in-house ICT team - with its considerable expertise and know-how - made a conscious decision to look for a reliable partner.

Kristof Bolckmans, ICT Operations Manager B&R Bouwgroep: "Our core networking infrastructure was coming of age and the entire networking concept needed to be reconsidered. Of course there are plenty of quality solutions available, but the primary focus for us was on the partner itself. Thorough knowledge, easy accessibility and a no-nonsense approach were the main requirements.”

The ICT team at B&R Bouwgroep knows very well that a network infrastructure lives and has to be maintained. In addition to a renewal of the core network, in this project also managed services defined, a health care that must ensure that the network is examined and kept healthy on a very regular basis.

Ruckus + Managed Services = worry-free

Ruckus was known to the ICT staff at B&R Bouwgroep, but they had no experience with it. As is so often the case, a renewal of the core business lies in the hands of the customer. network infrastructure yet sensitive. The go-live has to be flawless. The specific set-up of the two data centres hosted by B&R Bouwgroep is tailor-made and nothing must go wrong with it. And once the network is back up and running, the new hardware still has to prove its soundness. You understand that Kristof and his team first wanted to get to know the Ruckus solutions and the approach of VanRoey.

Kristof: "Initially, we were a bit hesitant about Ruckus. Unknown is unloved, you know. But VanRoey answered all our technical questions with facts-and-figures and ready demos and introduced us to the interface. We were quickly convinced of Ruckus' quality and - more importantly for us - quickly found out VanRoey' in-depth expertise and hands-on way of working. The concept proposed was immediately on-point. They had captured our needs very well.”

The go-live was well prepared and went smoothly outside office hours. With Managed Services on this networking solution, B&R Bouwgroep is assured of a performing and up-to-date network infrastructure. Daily management is in the hands of its own internal ICT staff. They can rely on VanRoey for third-line support. Monthly health checks and frequent updates are also carried out by VanRoey. A clear SLA forms the basis for this transparent collaboration that takes away a lot of ICT worries from B&R Bouwroep.

Central role for the Project Manager

Kristof wants to emphasize that the collaboration goes very well: "The role of the VanRoey project manager is crucial. He draws all communication to himself. He directs the engineers, who in turn know exactly what needs to be done. The mutual communication is very focused. Everyone knows exactly what their role is. The entire team is well coordinated and the project manager proactively takes over the management. In this way, actions are taken up quickly.”

B&R Bouwgroep thus found what they were looking for at VanRoey: a reliable partner, with far-reaching expertise. The Ruckus networking infrastructure has proven its quality with flying colours and also appears to have a surprisingly attractive price tag. The Managed Services complete this solution.