Managed Services
Your uptime becomes our responsibility
Managed IT Services means the complete or partial outsourcing of the management and maintenance of your IT environment to our certified experts.
With one all-inclusive price, we'll keep your infrastructure up and running and safe, thanks to monitoring, patching & proactive interventions.
Security threats (CVEs) are patched immediately
Malfunctions will be detected and solved
Count on our certified experts
Experience administrative simplicity with a single all-inclusive monthly bill
Who benefits most from 'Managed Services'?
As a growing organization, you want a secure environment with uptime guarantees
Avoid security risks and count carefree on your IT environment, with SLA
You wish to relieve your in-house IT professionals so they can focus on developping a digitalisation strategy
You lack time and specific expertise in order to guarantee uptime and security
You don't have no in-house IT department and just want everything to work
IT is important, but you want to focus on your core business
Which parts do you want to outsource?
You can choose individual verticals, but for best choose several, that way you avoid problems as well as uncomfortable situations. For example: If printers don't work, is it because of the printers, Your network, the print server... or maybe the firewall? Why is that Teams call faltering? Pointing fingers is nobody's business, and it becomes a costly waste of time for end users.
ManagedFortinet
ManagedNetworking
ManagedInfrastructure
ManagedMeeting Rooms
ManagedMicrosoft
ManagedPrinting
ManagedSecurity Awareness
ManagedEnd-user support
ManagedVoice/Calling
War on talent
Managing an IT environment is a great responsibility and also very complex. You should not expect your IT department to solve every technical problem, detect every hack or be on standby 24/7. Relieve your IT professionals so they can focus on further development of a digitalisation strategy.
What is our action plan?
1. Intake Analysis
We start by thoroughly examining your IT environment. We will also ask you specific questions about its management. You get to decide which parts (verticals) you want to outsource to our certified experts. The key word is mutual trust.
2. EVOLUTION TOWARDS MANAGED SERVICES
First of all, structural problems will be solved in order to create a fail safe as well as a stable and secure environment that is backed up properly. Licences and guarantees will also be updated. Next, our management and monitoring tools will also be activated so you can benefit from a Managed ICT environment.
Result: 1 all-in price for complete unburdening
Our certified experts keep your environment up and running thanks to constant monitoring, patching and strategic proactive interventions.
We will also undertake preventive interventions as soon as we notice that for example a disk contains errors, a server is overloaded, backups fail in order to prevent malfunctions or downtime.
Monitoring in order to take preventive action
Automatic urgent updates
4h SLA during office hours (24/7 option)
Incidents are solved by our experts
Security threats (CVE) are patched immediately
IT-policies are constantly optimised
Strategic consultations with the Service Manager on a regular basis
Managed Services means that your organisation can count on hundreds of our experts
Managed Services allows us to work towards a common goal: uptime and a secure environment. Nobody wants to experience downtime. Fewer problems create and environment that offers peace of mind, within your organisation as well as in ours.
Find out more!
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