Continuous learning
New tools - same people - new mindset
A new way of working goes hand in hand with change. Something some employees don't want. How do you turn this resistance and insecurity into enthusiasm?
Evolving to the digital workplace is not just about new software or devices, it's about people. If they don't support it, your investment won't pay off. They deserve the right guidance and follow-up. Constantly, because solutions also keep evolving.
Why our approach
More ROI from your new solution
Measuring is knowing: Optimal use of the most modern tools brings optimal returns
Enduring learning process
Solutions keep evolving, so do your people. Everyone expert and enthusiastic user, that's our mission.
Satisfied employees
Involvement, participation and good training leads to more efficient work and less frustration
The Prosci Flight Risk Model
Large-scale, far-reaching changes always have a temporary negative impact on productivity. Before you know it, complaints and a negative atmosphere take precedence, to a point where even your strongest 'believers' begin to doubt the added value of the project.
You have to prevent this at all times.
- Clear communication
- Involvement
- Ongoing guidance
USER ADOPTION PLAN according to 'ADKAR
Implementation processes often stop after the set-up and a one-off training. Employees are left to their own devices and it is expected that they will use the new tools 1: and 2: in the right way.
We put employees first, resulting in optimal adoption
Phase 1
AWARENESSof the need for change
- Put stakeholders and vision on the same line
- Involve the right people in the project so that the support base is as broad as possible.
- Power users should not be missing here
Desireto support the change
- Map out the concrete work situations and needs
- Prioritize the goals to be achieved
Knowlegdeof how to change in the best way
- Make the planned change to users in the right way
- Emphasize why this new way of working is so interesting for them
Abilityto demonstrate skills & behaviours
- Train each group ifv. what they need to know in order to use the new tools in the best possible way.
- Appoint power users, as a point of contact for support and to collect feedback.
Reinforcementto make the change stick
- Measuring is knowing (KPI's). Are the new tools used sufficiently and correctly?
- Regularly test the knowledge of employees
- Plan their knowledge at
*The 'ADKAR' methodology is based on scientific research and psychological insights and leads to 6x better results. We are "Prosci Certified".
E-Learning Platform
All users will have access to an exclusive learning platform to immerse themselves in your new solution and Office 365. At their own pace. Choose from thousands of videos or upload your own instruction sets.
- Over 1,000 instructional videos to get the most out of Office 365.
- Simple, clear animation videos
- Always up to date content
- Verified by Microsoft
- Choose your own pace and learning paths
- Works on any device
- Dutch, French, English and German
- Machine Learning provides the right content for
CONTINUOUS LEARNING
Are you planning to start a major project around Office 365, Dynamics 365, Security Awareness...? Make sure everyone's on the cart. We provide everything you need to maximize your project's chances of success!
- The User Adoption Plan (ADKAR)
- Training courses4 times a year half a day for all users (or to be determined otherwise)
- Webinars4 times a year
- Access to E-learning portal (+1,000 training videos & learning pathways from Office 365)
- Q&A Sessionsweekly 1 hour
- Modern workplace event
- Annual Office 365 discovery session for all stakeholders
More info or demo of the E-learning portal?
vat no.*
*Read the privacy policy
